Accessibility

Benefits Designed for Everyone.

Building our Future for Accessibility.

Here at Benefit Strategies, we are taking an initiative to ensure our platforms are accessible to anyone who may need it. We take pride in our commitment to an inclusive environment and we have been hard at work revamping all of our resources to make them available to anyone.

Website Portal Mobile App
Electronic Forms Materials Contacting Us for Help Our Mission

Website

Our team has put a lot of focus on reviewing our site to make sure that it will work for everyone. Not only is our website tested to be compatible with screen readers, but we are also continuously undergoing internal audits to review our current online presence to see where we can improve to meet certain web accessibility standards. To see our progress, please visit our most recent WCAG 2.0 VPAT results. According to this testing, our website is compliant up to Level A WCAG2.0 standards, and we are currently working towards the Level AA compliance. To make sure you are able to take advantage of all of our accessibility features, make sure you are using a modern browser. If you are unsure if you are using a modern browser, follow the button below.

Download Modern Browser

Portal

Our technology is supported through our partnership with WEX Health. Along with us, they have a dedication to accessibility that pushes them to conduct internal testing of how well they comply with Section 508 accessibility requirements. Resources that detail their accessibility compliance will be made available soon.

Mobile App

Although our mobile apps may not have specific accessibility functions built into their interfaces, they are built to cooperate with the accessibility functions available via Apple and Android devices. Check out these links to learn more about the specific accessibility functions built right into your smartphones!

iPhone
Android

Electronic Forms

Submitting your information shouldn’t be limited. That’s why we have been building our forms to be accessible online and compliant with the WCAG 2.0 accessibility standards. Now, you can read instructions and fill out information through the accessibility tools you use to navigate the web.

This is an ongoing project, the majority of our forms are currently static PDF documents or an older version of web forms, but we will be releasing the updated digital versions of the forms throughout the year.

Materials

Let’s face it, benefits can be overwhelming. So all of our resources that explain and outline our plan information should be accessible to everyone. Not only do we provide our brochures in both English and Spanish, but the information in our brochures can be sent to clients in a digital format upon request that is compatible with screen readers.

Contacting Us for Help

Communication is key in our mission to simplify the benefits process. So we have established a wide variety of options for our users to get in contact with us. For a full list, visit our contact page.

Within the ways to contact us, a few key inclusive items to note would be:

Translation services available through phone calls
Sign Language services through LanguageLine
Live Online Chat -> compatible with screen readers and available with translation services

Our Mission

Our focus on accessibility doesn’t end here. As we said before, this is a continuous effort that our team will be making to ensure our user experience is as inclusive as possible. These major enhancements to our resources are all in the effort of reaching compliance with one of the most strict accessibility standards set by the World Wide Web Consortium as well as reaching Section 508 compliance. To see our progress in detail, feel free to view our latest VPAT results. We are just at the beginning, and we can’t wait to see how our progress helps our users.

Where We Stand

Although our efforts have brought us a long way, we still have work to do. We have been able to achieve our initial goal of Level A conformance to the Web Content Accessibility Guidelines (WCAG 2.0) and our next goal is to meet Level AA as well as full Section 508 compliance. We are working hard to implement these standards and we are excited to reach these goals.