Harvard University has been partnering with Benefit Strategies since 2015 for the administration of several employee benefit programs. Benefit Strategies, located in Manchester, NH, has over 25 years of experience administering benefits programs for employers. If you are using the following benefits, Benefit Strategies will be your point of contact for plan information and reimbursements.
Substantiation is the supporting documentation or data (receipts, explanation of benefits (EOB), etc.) that confirms an expense or claim is eligible to be paid through your Flexible Spending Account (FSA). The IRS has established specific guidelines that require all FSA — even those made using an FSA debit card — to be substantiated.
Common Misconceptions about Substantiation Requirements
Since many services from a medical, dental, vision or a non IIAS pharmacy provider are NOT FSA-eligible expenses, itemized receipts are required to verify eligibility. For example, a dentist may perform teeth whitening, which is not eligible for reimbursement through an FSA.
EOBs contain all of the required information and are also excellent sources of documentation.
Requests for substantiation
If substantiation of an FSA debit card transaction is required, you will be notified by email or an alert on the Consumer Portal home page. FSA debit card transactions that require substantiation are displayed through messages in both the Message Center on the home page and your account summary page. You may also see if a claim requires substantiation by logging into your online account or mobile app to check the status of the claim.
How can documentation be submitted?
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