Commuter Choice Benefit

Active employees can enroll or make changes to existing accounts at any time during the plan year. The election change form is available by clicking on the below links titled Transit or Parking Elections & Change Form.

TRANSIT Elections & Change FormPARKING Elections & Change FormPARTICIPANT LOGIN

Informational Materials

Additional Forms

Forms must be submitted by the 26th of the month in order to have the following month’s payroll reflect the election or change.

24 hour online accounts are provided for every participant. New participants can access their online account once their first payroll deduction has been taken.

All participants will receive a FlexExpress© Debit Card to make purchases with their available balance. All Transit expenses must be paid for using the debit card. Participants cannot  use alternative methods of payment (i.e. cash, personal credit card) and then submit a paper claim form for Transit expenses. Parking expenses can be purchased using the debit card or you may submit a paper claim form for parking reimbursement.

For more details and additional information, please visit the FAQ above. If you are filing a paper claim form for Parking reimbursement or sending any other type of correspondence, please use one of the following methods listed below to reach Benefit Strategies.

  • Email to info@benstrat.com
  • Fax to: 603.647.4668
  • Mail to: PO Box 1300, Manchester, NH  03105-1300

Contact us: 1-888-401-3539


Follow our biweekly HSA GPS blog so we can work in collaboration on HSA administration.

New Hampshire Location
967 Elm Street
Manchester, NH 03101
Directions to this office

Mailing Address
Benefit Strategies
P.O. Box 1300
Manchester, NH 03105-1300

Toll Free: 1-888-401-FLEX (3539)
Fax: 603-647-4668
Email: HASinfo@voya.com

Hours of Operation:
8am to 6pm Monday - Thursday
8am to 5pm Friday