Services » Additional Services

Commuter Choice

A woman stands on a train, listening to musicCommuter Choice accounts help reduce the strain on the paychecks of your employees’ work-related transportation expenses. Section 132 of the Internal Revenue Service (IRS) code allows them to use “pre-tax” dollars, up to a monthly maximum, for eligible mass transit and parking expenses.

Benefit Strategies makes it easy to take advantage of this pre-tax benefit and start saving money! There are two types of Commuter Choice accounts; employees can enroll in one or both.

A Parking Account allows employees to use pre-tax dollars to pay for work related parking expenses. A Transit Account allows employees to use pre-tax dollars to pay for expenses incurred traveling to and from work. A transit pass is any pass, token, fare card, voucher or similar item entitling a person to mass transit transportation.

To enroll, employees simply decide how much money they need for work related mass transit and/or parking expenses each month. The amount within the monthly pre-tax maximum will be deducted from their paycheck each pay period, prior to Federal, State and FICA taxes being calculated. Employees pay less in taxes so they save money! The monthly election amount will continue throughout the plan year unless they decide to reduce, increase or stop their election.


Direct Billing

Benefit Strategies’ suite of product offerings includes Direct Billing administration for collection of premiums when employees temporarily leave your employment, or go on leave without pay, for medical or other approved reasons such as LOA, FMLA, and Furlough.

Benefit Strategies will bill employees directly for their responsibility of premiums, providing them with a billing letter reflecting premiums due per plan and payment coupons through the end of the leave period, or per pay period as appropriate. We will also handle the collection of premiums from the individuals and provide you with detailed reporting regarding remitted premiums and outstanding premiums due, so that you may take action on balances due when an employee returns to work or is terminated.

Direct Bill participants have the advantage of paying premiums via recurring ACH from their savings or checking accounts, on a date that is convenient (within the established grace period) for their budgeting purposes. This makes it so they never have to write a check or risk interruption of coverage with a missed payment.

Direct Billing administration – like our other health and welfare administration services – is fully supported by our knowledgeable, responsive customer service team who will answer any questions your employees may have regarding their premium billing or resolve any issues in a timely fashion.

Please note that Benefit Strategies, LLC does not determine LOA eligibility or provide leave substantiation services.


Retiree Benefit Administration

Nearly 90% of today’s retired employees pay all or a significant portion of their premiums for benefit continuation. Benefit Strategies simplifies the management of benefits administration for your HR team, and provides comprehensive support to your Under Age 65 and Over Age 65 retired employees and their covered dependents, and notification of Medicare eligibility for U65 retirees. Communications can be customized to mirror employee handbook language and reflect your specific retiree program rules.

When an employee goes on approved retirement, Benefit Strategies will take over the ongoing administration and maintenance of that retiree’s benefit programs, dealing directly with the appropriate carriers so you won’t have to. We will bill retirees directly, providing them with a retiree benefit continuation welcome letter and payment coupons through the end of their first retiree benefit year. We provide updated payment coupons upon plan renewal or upon plan or rate changes.

We will also handle the collection of premiums from the retirees. Retirees have the advantage of paying premiums via recurring ACH from their savings or checking accounts, on a date that is convenient (within the established grace period) for their budgeting purposes. This makes it so they never have to write a check or risk interruption of coverage with a missed payment. Alternatively, retirees may pay their premiums monthly, or several months in advance, via check or money order.

We can manage your retiree open enrollment process from start to finish, providing retirees with complete benefit packages, including:

  • Customized Open Enrollment Letters
  • Notification of New Rates
  • Benefit Change Information

Retiree benefit and billing administration – like our other health and welfare administration services – is fully supported by our knowledgeable, responsive customer service team who will answer any questions your retirees may have regarding their continuation coverage or billing and resolve any issues in a timely fashion.

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New Hampshire Location
967 Elm Street
Manchester, NH 03101
Directions to this office

Mailing Address
Benefit Strategies
P.O. Box 1300
Manchester, NH 03105-1300

Toll Free: 1-888-401-FLEX (3539)
Fax: 603-647-4668
Email: HASinfo@voya.com

Hours of Operation:
8am to 6pm Monday - Thursday
8am to 5pm Friday